People & Leadership Category
Leading Others
enables practitioners to guide initiatives and achieve results through others. It’s about trust, communication, accountability, and purpose.
Collaboration
enables practitioners to initiate relationships and maintain them in a way that benefits both parties. It’s about emotional intelligence, facilitation, teamwork, and empowerment
Policy & Governance Category
Contextual Analysis
enables practitioners to see the different factors that affect the community. It’s about identifying and analyzing influences, relationships, needs, and interests and engaging with stakeholders.
Holistic Thinking
allows practitioners to see the connections between things and how they change over time. It’s about aligning viewpoints, concepts, systems, life cycles, and contexts into a cohesive understanding.
Planning & Decision-Making Category
Decision-Making
enables practitioners to make choices that successfully solve or prevent emerging problems in a timely manner. It’s about aligning and applying the right information, tools, and processes at the right time.
Risk Analysis
allows practitioners to identify potential future adverse events, assess the likelihood of those events occurring, and their potential consequences. It’s about understanding and applying appropriate probability concepts, assessment techniques, analytical methods, and common infrastructure risk components.
Data & Information Category
Information Management
enables practitioners to create value and meet objectives through the systematic collection, governance, administration, analysis, and communication of information and knowledge assets.
Financial Analysis
enables practitioners to support budgeting, decision-making, and long-term infrastructure investment planning. It’s about integrating financial and AM functions, evaluating life cycle financial impacts, managing financial constraints, and effectively communicating financial information to stakeholders.
AM Practice Category
AM Expertise
encompasses the knowledge, concepts, terminology, artifacts, processes, methods, and skills specific to the practice of AM. It’s about staying up-to-date with and effectively applying AM practices, and also developing AM capabilities in others.
Service Focus
allows a practitioner to understand and address what stakeholder’s value, while balancing their needs against cost and risk. It’s about fully realizing value by measuring, analyzing, and evaluating performance and quality from the stakeholder’s perspective.
Life Cycle Delivery Category
Infrastructure Management
is a set of practices for effectively selecting, designing, constructing, operating, maintaining, and renewing an asset to sustainably deliver value to stakeholders. It’s about analyzing and selecting the right actions, meeting the right performance standards, and using the right management practices throughout the asset’s life cycle to optimize service, costs, and risks.
Continuous Improvement
is continually work towards understanding and implementing changes that improve processes, practices, and outcomes. It encompasses quality assurance, best practices, standardization, positive cultural change, and data control and improvement.
