Description:
- Focus is on directing and managing the overall operations of the organization.
- Encompasses senior management roles (director, general manager, and similar) with overall responsibility for infrastructure-related departments in the organization, possibly including an AM or infrastructure services department.
- Also includes the organization’s executive management role(s), typically a chief administrative officer or equivalent in a public organization.
- May include council or other publicly elected officials.
Key AM Responsibilities:
- Authorize, commit to, and communicate the AM policy, AM strategy, AM governance structure.
- Commit to, reinforce, and communicate AM culture to internal and external stakeholders.
- Participate in, review, and approve other strategic AM or AM-related processes.
- Support the AM Manager and AM team
AM Roles:
As described previously, the generalist AM Roles described in the General AM functional area are focused on the whole of AM. The roles making up this and other AM Functional Areas would be specialist AM roles. These specialist AM Roles would be focused on only a portion of AM, as represented by the functional area they are found in. Generally, these roles would include subject matter experts in that functional area, often with backgrounds, skillsets, and experience in the related domain.
As mentioned, the roles are described in the form of a competency profile, including a title, description, key responsibilities, and expected competency proficiency in each of the AM Competencies. Expected competency proficiency is defined utilizing the AMCF Proficiency Scale. These generic roles can be used to assist in describing and assessing some of your organization’s own AM practitioner positions. Use the AM Competency Profile Template to create a customized competency profile with your organization’s AM position’s details.
Remember that these AM Roles might encompass a person’s entire job, or only a portion of that job. Several different people may have a piece of their job devoted to one or more of the AM Roles across one or more AM Functional Areas. Additionally, remember that any of the AM Functional Areas or AM Roles described can be delivered by external service providers or consultants as well.
AM Role | Executive AM Sponsor |
Description |
|
Key AM Responsibilities |
|
Expected AM Competency Proficiency | AM Competency | Expected Proficiency |
Leading Others | 4 – Expert | |
Collaboration | 4 – Expert | |
Contextual Analysis | 4 – Expert | |
Holistic Thinking | 4 – Expert | |
Decision Making | 4 – Expert | |
Risk Analysis | 2 – Intermediate | |
Information Management | 2 – Intermediate | |
Financial Analysis | 3 – Advanced | |
AM Expertise | 2 – Intermediate | |
Service Focus | 3 – Advanced | |
Infrastructure Management | 2 – Intermediate | |
Continuous Improvement | 3 – Advanced |
AM-Adjacent Roles:
The roles we describe here are comprised of related, but AM-adjacent, responsibilities. While they would strictly fall outside the scope of the AMCF, they have been included to provide some additional context and contrast to the AM Roles. Remember, individuals fulfilling these roles would still be expected to apply fundamental AM principles and concepts and provide an appropriate level of support to AM practitioners, using their general competence in AM, as described by the AM Fundamentals competency. These AM-adjacent roles will often involve providing practical advice or support to others as to the interaction of the functional area with AM issues and situations. See Who Does the AMCF Apply to? For additional details.
AM-Adjacent Role | Executive Leader |
Description |
|
Key AM Responsibilities |
|
Expected AM Competency Proficiency | AM Competency | Expected Proficiency |
AM Fundamentals | 3 – Advanced |
AM Adjacent Role | Elected Official / Board-Member |
Description |
|
Key AM Responsibilities |
|
Expected AM Competency Proficiency | AM Competency | Expected Proficiency |
AM Fundamentals | 2-Intermediate |
