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CNAM ERT Webinar: Operationalizing Levels of Service (LOS) in your Organization
CNAM ERT Webinar: Operationalizing Levels of Service (LOS) in your Organization
This webinar, led by Aman Singh and Eric Goforth, will focus on operationalizing levels of service (LOS) to manage service delivery performance and to improve communications with senior leadership and Council. The session will focus on: Selecting meaningful LOS measures to track Quantifying the performance of LOS measures Leveraging the LOS framework to communicate with...
Free – $50