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Implementing CNAM’s AM Competency Framework in Your Organization (Virtual Workshop)

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September 9, 2020 @ 12:00 pm - 3:00 pm


Implementing CNAM’s AM Competency Framework in Your Organization

How to develop and adopt an AM Competency Management Program to increase your organization’s AM capacity and build your staff’s AM capabilities


September 9th, 2020


We are hosting a half-day workshop to introduce CNAM’s AM Competency Framework (AMCF) to municipalities and other public sector organizations. We will show what CNAM”s AMCF can do for your organization, and teach you how to implement a Competency Management Program based on the AMCF in your own organization. Attendees at this workshop will be at the cutting edge of AM capacity development and capability building in Canada and will be part of shaping the future of the industry!

Learning Objectives:

  • Learn about CNAM’s AM Competency Framework for Canadian Communities and how it can help you increase AM capacity and build AM capabilities.
  • Work with experts to apply and align the AMCF within your organization, identify organizational and personal competency gaps, and identify competency development and management activities you or your organization can undertake to close those gaps.

Detailed Description:

Industry and public sector infrastructure owners across Canada say their organizations face a serious hurdle when dealing with the country’s infrastructure challenges: They are struggling to build the workforce capacity and capabilities required to develop and implement formal, organization-wide AM programs. The Asset Management Competency Framework for Canadian Communities (AMCF) was developed to meet this challenge. CNAM brought together a broad coalition of national associations involved in supporting AM, community planning and management, and AM-related industry professions in Canada to use their collective expertise to develop a tool to build AM capacity and capabilities in the Canadian public sector. The AMCF was the result.

The AMCF establishes a shared understanding of the competencies (the knowledge, skills, and behaviours) that a community’s workforce should possess to best deliver their AM programs. It provides alignment across the industry on the scope of AM and highlights the connections with the various professions in an organization that overlap with the interdisciplinary practice of AM. It also provides communities with a foundation to identify AM capability gaps and a planning structure to address those gaps with targeted development opportunities and better information to facilitate hiring qualified candidates.

“Changing the culture of an organization takes time, but the best way is through education and understanding. Ultimately, our goal is for everyone to have a core competency within asset management.” — Shawn Boast, Manager of Asset Management, Town of Oakville, Ont.

The AMCF is intended for Canadian communities, including municipal and regional governments, indigenous communities, and other similar public organizations that own infrastructure and/or provide infrastructure services. It was explicitly developed to be useful for communities of all sizes, small to large, and for all levels of AM maturity, from those that are just starting out, to those with more advanced AM operations. While the AMCF has been worded specifically for Canadian communities, it is expected that the framework could benefit communities globally who face similar challenges in building AM capacity and capabilities within their organizations.

 “Asset management isn’t a capital project like building a bridge. It’s a change in perception and way of working.” — Gordon Duff, Treasurer and Deputy CAO, Town of Minto, Ont.

This initiative is offered through the Municipal Asset Management Program (MAMP), which is delivered by the Federation of Canadian Municipalities (FCM) and funded by the Government of Canada.

For more information about the AMCF visit: https://cnam.ca/resources/am-competency-framework/.

If you would like more information on the AMCF development program please contact us at competency@cnam.ca.

Facilitators (full bios below):

Ian Gerritsen, CNAM Program Manager and Lead AMCF Editor

Iain Cranston, CNAM Program Manager and Trainer


  • $95 per person
  • +$45 for each additional participant from the same organization

Register Below

Ian Gerritsen, CNAM Program Manager and Lead AMCF Editor

Ian is a business consultant and experienced operational leader. He was lead editor in the development of the AMCF and is currently CNAM’s Program Manager in the continuing development of the competency framework. As a Senior Consultant with icInfrastructure he assists clients in their AM journey, developing strategic AM processes and decision-making frameworks.

Prior to that, he was Principal and VP of Business Operations for a group of dynamic, high growth companies, including an environmental consultancy and an infrastructure data management company. In that role, he managed Finance, Legal, IT, Business Systems, and a Project Management Office. He has experience developing organization-wide budget and forecasting processes, business case assessment processes, business analysis and reporting systems, continuous improvement programs, strategic business plans, and project management processes. Before that, he worked in a variety of positions in the corporate communications, financial and energy industries and has an academic background in business and law.


Iain Cranston, CNAM Program Manager and Trainer

Iain is a motivated and passionate facilitator and trainer and has over 10 years of consulting experience. He has worked with CNAM for several years, managing their awareness, outreach and training programs, and writing the AM101 Booklet that we hope you’ve already read!

Iain is the Principal of icInfrastructure, providing clients with a range of Asset Management services including AM training and the development of AM policies, strategies, plans (AMPs), capital investment planning & decision-making frameworks, IT systems implementations, customer Level of Service frameworks, public consultation and organizational change management programs.

Prior to that, Iain spent 6 years with CH2M/Jacobs’s Asset Management consulting practice where he helped plan and implement asset management programs in public sector organizations and municipalities across Canada. Iain was also CH2M/Jacobs’s Global Program Manager and a Lead Trainer for their 3-day Infrastructure Asset Management Training course and continues to lead this course for them.

Iain was Program Manager for the CH2M/Opus consulting team behind FCM’s Leadership in Asset Management Program (LAMP) which brought together 12 municipalities from across Canada to develop a good practice AM handbook for municipalities.



September 9, 2020
12:00 pm - 3:00 pm
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