AM expertise encompasses the knowledge, concepts, terminology, artifacts, processes, methods and skills specific to the practice of AM. This expertise includes knowledge of AM best practices, AM maturity assessments, level of service, and life cycle analysis. An AM practitioner ensures that internal stakeholders are well-informed, and that the organization stays current with, and contributes to, leading practices, training and education. The AM practitioner is often involved in the management of AM knowledge, supporting staff in AM training, communicating the benefits of AM, coaching or mentoring others, and participating in external knowledge sharing.
Effective Behaviours:
- Demonstrates a solid theoretical and practical grounding in the concepts, philosophy, principles, methodology, and techniques associated with AM. Applies recognized methods to design and implement AM-specific frameworks, strategies, processes and plans to achieve organizational and AM objectives. Selects from a range of AM tools and techniques, depending on the business need, to provide information and tactics to resolve issues and organizational challenges. Leverages information from AM maturity assessments to understand, map and identify gaps between current and “ideal” organizational AM maturity.
- Analyzes asset- and service-specific condition and performance, in isolation and as part of a larger system. Uses this analysis to determine the current and expected future performance of an asset and the impact of that performance on level of service measures. Applies and communicates the balance between service, risk and cost in day-to-day work. Identifies, assesses and develops plans to manage the full scope of infrastructure services, including natural asset monitoring, maintenance and enhancement actions.
- Maintains up-to-date knowledge of best practices for how organizations obtain, improve and retain skills and knowledge and applies them appropriately to the organization. Acknowledged expert in relevant legislation, regulations, standards and processes and can interpret and present this information to stakeholders.
- Develops AM capabilities in others through knowledge sharing, training, skills development, transfer of knowledge, and development of formal documentation. Acts as a resource for others on the job. Answers questions in a way that builds knowledge and skills. Recognizes and corrects knowledge gaps. Provides support for the development of AM skills that link to business realities.
