Description:

• Encompasses those roles that are directly responsible for developing and managing an organization’s AM management system and AM program.
• May be in a centralized AM or infrastructure services department, often under a corporate services branch of the organization. Or, may be an AM champion or supporting role that is part of an infrastructure-related department like public works. Can be a dedicated, full-time AM position or can be only a portion of a person’s job. Can be an individual AM position or part of an AM team.

Key AM Responsibilities:

• Develop, sustain, and manage the AM management system and AM program.
• Develop, align, and maintain AM principles, policies, strategies, systems, processes, practices, and integrated them into the organization.
• Develop and maintain AM culture in the organization.
• Plan and deliver AM Plans, the AM Roadmap, and AM projects.
• Coordinate AM personnel around the organization, potentially including managing an AM team.
• Measure, monitor, report on, and improve on AM performance.
• Analyze AM data and information.

AM Roles:

The general AM Functional Area is broken down into four generic generalist AM Roles, reflecting a common job structure in many organizations with a dedicated AM team. As described previously, the generalist AM Roles described in the General AM functional area are focused on the whole of AM. They are intended to support the development and sustainment of the entire AM management system and AM program. The roles making up the other AM Functional Areas would be specialist roles.

As mentioned, the roles are described in the form of a competency profile, including a title, description, key responsibilities, and expected competency proficiency in each of the AM Competencies. Expected competency proficiency is defined utilizing the AMCF Proficiency Scale. These generic roles can be used to assist in describing and assessing some of your organization’s own AM practitioner positions. Use the AM Competency Profile Template to create a customized competency profile with your organization’s AM position’s details.

Remember that these AM Roles might encompass a person’s entire job, or only a portion of that job. Several different people may have a piece of their job devoted to one or more of the AM Roles across one or more AM Functional Areas. Additionally, remember that any of the AM Functional Areas or AM Roles described can be delivered by external service providers or consultants as well.