AM Competency Framework (AMCF)

The Canadian Network of Asset Managers (CNAM) has taken its Asset Management Competency Framework for Canadian Communities (AMCF) and expanded it into this comprehensive online resource for improving the AM capacity of public sector organizations in Canada and enhancing the capabilities of AM practitioners in those organizations.

Information Technology / Information Systems (IT/IS)

Description:

  • Focus is on supporting infrastructure, infrastructure operations and AM staff with telecommunication services, IT infrastructure and AM-related business systems.
  • Encompasses asset system manager, database administrator, network analyst or technician, programmer analyst, business systems analyst or administrator, and similar roles in the organization.
  • Typically embedded in a departments they support and/or in a central IT department.

Key AM Responsibilities:

  • Develop strategies and plans for asset information, AM management, GIS, financial, analytical and work management systems.
  • Support the management of life cycle activities with IT/IS.
  • Support AM decision-making and analysis with IT/IS.
  • Support asset monitoring, measurement and analysis with IT/IS.
  • Integrate AM into IT/IS practice.

AM Roles:

As described previously, the generalist AM Roles described in the General AM functional area are focused on the whole of AM. The roles making up this and other AM Functional Areas would be specialist AM roles. These specialist AM Roles would be focused on only a portion of AM, as represented by the functional area they are found in. Generally, these roles would include subject matter experts in that functional area, often with backgrounds, skillsets, and experience in the related domain.

As mentioned, the roles are described in the form of a competency profile, including a title, description, key responsibilities, and expected competency proficiency in each of the AM Competencies. Expected competency proficiency is defined utilizing the AMCF Proficiency Scale. These generic roles can be used to assist in describing and assessing some of your organization’s own AM practitioner positions. Use the AM Competency Profile Template to create a customized competency profile with your organization’s AM position’s details.

Remember that these AM Roles might encompass a person’s entire job, or only a portion of that job. Several different people may have a piece of their job devoted to one or more of the AM Roles across one or more AM Functional Areas. Additionally, remember that any of the AM Functional Areas or AM Roles described can be delivered by external service providers or consultants as well.

AM Role
IT Assets Manager

Description

  • An intermediate supporting or advisory role, either as part of a team or alone.
  • Manages IT and IS assets with AM and supports AM with IT and IS.
  • Typically, part of the IT/IS department in the organization.

Key AM Responsibilities

  • Support the management of life cycle activities with IT/IS.
  • Integrate AM into IT/IS practice.
  • Contribute IT information to development of AMP.
  • Develop AM strategies and plans for IT assets.
  • Manages and plans for future infrastructure monitoring devices (including internet of things devices and networks).

Expected AM Competency Proficiency

AM Competency

Expected Proficiency

Leading Others

2 – Intermediate

Collaboration

2 – Intermediate

Contextual Analysis

1 – Basic

Holistic Thinking

2 – Intermediate

Decision Making

3 – Advanced

Risk Analysis

2 – Intermediate

Information Management

3 – Advanced

Financial Analysis

1 – Basic

AM Expertise

1 – Basic

Service Focus

1 – Basic

Infrastructure Management

1 – Basic

Continuous Improvement

2 – Intermediate

AM Role
AM Systems Specialist

Description

  • An intermediate supporting or advisory role, either as part of a team or alone.
  • Provides general information systems support for AM.
  • May be in an AM department or may be embedded in an infrastructure-related department or may be part of the IT/IS department in the organization.

Key AM Responsibilities

  • Develop strategies and plans for infrastructure data, AM management, GIS, financial, analytical, and work management systems.
  • Ensure information hardware and systems support AM decision-making and analysis, including project assessment and project prioritization efforts.
  • Ensure information hardware and systems support asset monitoring, measurement and analysis.
  • Develop, follow, implement, manage, and maintain strategies and plans for AM data and information, information governance, data analysis, information sharing, communication, and visualization, and AM knowledge retention and sharing.
  • Ensure appropriate systems capabilities for collection methods, recording needs, information capacity, information delivery, user interface requirements, and similar.
  • Develop AM strategies and plans for information systems and data assets.

Expected AM Competency Proficiency

AM Competency

Expected Proficiency

Leading Others

2 – Intermediate

Collaboration

3 – Advanced

Contextual Analysis

1 – Basic

Holistic Thinking

2 – Intermediate

Decision Making

3 – Advanced

Risk Analysis

2 – Intermediate

Information Management

3 – Advanced

Financial Analysis

1 – Basic

AM Expertise

2 – Intermediate

Service Focus

1 – Basic

Infrastructure Management

1 – Basic

Continuous Improvement

2 – Intermediate

AM-Adjacent Roles:

The roles we describe here are comprised of related, but AM-adjacent, responsibilities. While they would strictly fall outside the scope of the AMCF, they have been included to provide some additional context and contrast to the AM Roles. Remember, individuals fulfilling these roles would still be expected to apply fundamental AM principles and concepts and provide an appropriate level of support to AM practitioners, using their general competence in AM, as described by the AM Fundamentals competency. These AM-adjacent roles will often involve providing practical advice or support to others as to the interaction of the functional area with AM issues and situations. See Who Does the AMCF Apply to? For additional details.

AM-Adjacent Role
Senior Information Technology and Systems Expert

Description

  • Provides subject matter support and advice to the AM program.

Key AM Responsibilities

  • Advises on development of best practices for AM-IT integration.
  • Advises on AM Policies and Strategies from an IT/IS perspective, particularly with regard to infrastructure monitoring.
  • Advises on organizational strategic alignment of AM decision, analysis, and information management frameworks.
  • Reinforces, communicates, and supports AM and AM culture in the IT/IS functions of the organization.

Expected AM Competency Proficiency

AM Competency

Expected Proficiency

AM Fundamentals

3 – Advanced

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